Overland 存储 Maintenance
Receive hardware support in less than 15 seconds.
Supporting your Overland 存储 equipment for as long as you need it
With Park Place Technologies, you can maintain your Overland 存储 equipment past its warranty or end of service life and get direct access to our technical support.
Supported Overland 存储 Devices
Park Place allows you to extend the life of your Overland 存储 data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place supports the following Overland 存储 devices:
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- NEO
- ARCvault
- LibraryXpress
- TapeXpress
Engineer Expertise
We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, w在这里ver your storage hardware is located.
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600+Global Professionals
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15+Years Average Experience
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150K+Service Calls in 2021
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Central Park 客户门户网站
View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
- Get real-time visibility for all events
- 提交罚单
- View open/closed tickets
- View all active Park Place contracts
- View all assets under contract (active or inactive)
- 添加设备
- Add, update, enable, and disable technical contacts per location